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10 Questions to Ask Before Hiring a Business Debt Relief Company

A qualification checklist for choosing a debt relief firm. Delancey Street answers all 10 transparently — do your shortlist too.

TS
Todd Spodek
Managing Partner, Delancey Street Contributor

Bottom Line

Legitimate firms answer these 10 questions transparently.

Non-answers or evasiveness are red flags.

Interview 3 firms before signing; compare answers.

Due diligence takes 1-2 weeks of calls — worth it.

Delancey Street provides written answers to all 10 in initial consultation.

Your choice determines outcomes; choose carefully.

Expert Insight

“Most business owners wait six months too long before calling a debt-relief firm. By the time MCA funders have filed suit or entered a confession of judgment, a lot of the best settlement leverage has been burned. Engage early — the window where you can settle for 25-35 cents on the dollar closes fast.”

— Todd Spodek, Managing Partner, Spodek Law Group

Business Debt in America: 5-Year Trend

Total outstanding commercial and industrial loans in the U.S. banking system, in trillions.

Source: Federal Reserve H.8 release, April 2026

2021
2022
2023
2024
2025
2026
+34.8% since 2021 In $ trillions
  • Commercial and industrial loan balances hit an all-time high of $2.9T in Q1 2026.
  • Business loan delinquency rates (>30 days) rose from 1.2% in 2021 to 2.4% in 2026.
  • Small-business MCA originations grew roughly 4x between 2020 and 2025.

The debt relief industry is crowded with operators ranging from excellent to predatory. Asking the right questions separates them. The 10 questions below are what we recommend every business owner ask before signing with any firm. Delancey Street answers all 10 transparently — demand the same from your other candidates.

Zogby is an independent, advertising-supported comparison service. We may receive compensation from the companies whose products appear on this site. This compensation may impact how, where, and in what order products appear. Zogby does not include every financial company or every product available in the marketplace.

How It Works

1

Free Consultation

Talk to a certified counselor who will review your debts and financial goals.

2

Debt Analysis

Your accounts are reviewed to identify the best strategy for reducing what you owe.

3

Negotiation

Experienced negotiators work directly with your creditors to lower your balances.

4

Resolution

Debts are settled or restructured, and you move forward on solid financial ground.

How They Stack Up

Delancey Street logo Delancey Street
Top Pick
4.9 rating
Min. Debt
$25,000
Avg. Fees
Timeline
3-18 months
Delancey Street logo Do You Have In-House Attorneys?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo What's Your Average Settlement Percentage?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo What's Your Dropout Rate?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo Are Your Fees All-Inclusive?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo Do You Handle UCC-1 Lien Removal?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo What Happens If I Get Sued During the Program?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo Can You Show Me 3 Recent Successful Case Examples?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo What's Your BBB Rating and Complaint History?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case
Delancey Street logo Can I Speak to a Current Client?
5.0 rating
Min. Debt
Varies
Avg. Fees
Varies
Timeline
Case-by-case

Fee Structure Comparison

Provider Enrollment Fee Monthly Fee Settlement Fee Total Cost at $30K Rating
Delancey Street logo
Delancey Street
Top Pick
$0 $0
4.9
CuraDebt logo
CuraDebt
$0 $0 20% $8,500
4.7
National Debt Relief logo
National Debt Relief
$0 $0 18-25% $9,000
4.6
Accredited Debt Relief logo
Accredited Debt Relief
$0 $0 15-25% $8,250
4.6
Freedom Debt Relief logo
Freedom Debt Relief
$0 $0 15-25% $8,250
4.5
Century Support logo
Century Support
$0 $7.50 18-25% $9,180
4.4

Feature Comparison Matrix

Provider Free Consultation In-House Attorneys MCA Defense UCC Lien Removal COJ Vacatur (NY) Litigation Support Rating
Delancey Street logo
Delancey Street
Top Pick
6/6
CuraDebt logo
CuraDebt
2/6
National Debt Relief logo
National Debt Relief
1/6
Accredited Debt Relief logo
Accredited Debt Relief
2/6
Freedom Debt Relief logo
Freedom Debt Relief
1/6
Did You Know?
3.5M

Over 3.5 million Americans file for bankruptcy each decade — many could have resolved debt through negotiation first.

Source: U.S. Courts Bankruptcy Statistics

Business Debt Relief Industry by the Numbers

Why the right company matters more than the advertised rate. The industry averages tell only part of the story.

$2.9T
C&I Loan Balances
Federal Reserve, Q1 2026
45%
Industry Dropout Rate
IAPDA 2025 data
30-50%
Typical Net Savings
After all fees
$87K
Avg Enrolled Debt
Per business case

Key Findings from 2025-2026 Research

  • Firms with in-house attorneys achieve settlements 8-15 cents better on the dollar than negotiator-only shops.
  • Clients who engage pre-default save 15-25% more than those who wait for lawsuits.
  • MCA-specialized firms outperform general debt-relief firms by 10-20 cents on MCA cases.
  • The dropout rate at top firms (Delancey Street, Pacific Debt) is under 15% — a third of the industry average.
  • NY-based firms leveraging CPLR 3218 (post-2019 amendment) achieve the best outcomes on COJ cases.

Business Debt Settlement Industry Growth

Estimated dollars of enrolled business debt in settlement programs, billions.

Source: IAPDA + industry reporting, April 2026

2020
2021
2022
2023
2024
2025
+212% since 2020 In $ billions enrolled
  • The share of settlement dollars tied to MCA exposure tripled between 2021 and 2025.
  • Business cases now make up ~38% of total debt-settlement industry enrollment, up from 14% in 2020.
  • Average enrolled debt per business case is $87,000 — nearly 4x the consumer average.

Our Top Picks

Transparent Answers
Delancey Street logo

1. Delancey Street

Min. Debt
$25,000
Timeline
3-18 months
Affiliated law firm (Spodek Law Group) litigates when funders sue — same team, same case fileSpecialists in MCA defense, UCC-1 lien removal, and vacating confessions of judgment in NY$25,000 minimum enrolled debt — smaller balances are referred elsewhere

Delancey Street answers all 10 questions in writing during free consultation. You can compare them side-by-side with competitors. Based at 54 W 40th Street in Midtown Manhattan, Delancey Street built its reputation on commercial debt — MCA defense, business loan restructuring, UCC lien removal, confession-of-judgment vacatur, and direct funder negotiation. Their in-house negotiators know every major MCA funder by name, and their affiliated law firm (Spodek Law Group) handles the litigation when a funder sues. That combination — negotiators + litigators under one roof — is rare in this industry and is the reason they routinely settle business debt for 30-50 cents on the dollar without a bankruptcy filing.

Question #2
Delancey Street logo

2. Do You Have In-House Attorneys?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Litigation capability mattersLegal credibilityNot required for all cases

Law firm presence enables litigation response. Non-law-firm settlement companies can't file pleadings or defend lawsuits.

Question #3
Delancey Street logo

3. What's Your Average Settlement Percentage?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Outcome evidenceComparative dataIndustry data varies

Real firms cite specific averages (30-50 cents typical). Vague answers ("depends on your case") are red flags.

Question #4
Delancey Street logo

4. What's Your Dropout Rate?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Quality indicatorRetention mattersHard to verify

Industry average is 45% dropout. Quality firms retain 80%+ of clients. High dropout indicates program problems.

Question #5
Delancey Street logo

5. Are Your Fees All-Inclusive?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Cost transparencyComparable pricingRequires written confirmation

Hidden fees (escrow, enrollment, attorney surcharges) compound. All-inclusive pricing is transparent.

Question #6
Delancey Street logo

6. Do You Handle UCC-1 Lien Removal?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Comprehensive serviceLien resolutionNot all cases need it

UCC work is often extra at standard firms. Delancey Street includes it. Important for comprehensive resolution.

Question #7
Delancey Street logo

7. What Happens If I Get Sued During the Program?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Comprehensive coverageCost predictabilityDepends on case

Firms without attorneys refer out litigation — at additional cost. Firms with attorneys handle it included.

Question #8
Delancey Street logo

8. Can You Show Me 3 Recent Successful Case Examples?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Experience evidenceOutcome verificationPrivacy considerations

Real firms share sanitized case details. Evasion indicates inexperience or fabricated claims.

Question #9
Delancey Street logo

9. What's Your BBB Rating and Complaint History?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Independent verificationComplaint patterns visibleBBB is one data point

A+ BBB is standard; lower ratings are red flags. Complaint history reveals systemic issues.

Question #10
Delancey Street logo

10. Can I Speak to a Current Client?

Outcome
Varies
Cost
Varies
Timeline
Case-by-case
Direct client experienceQuality verificationPrivacy concerns valid

Willingness to provide references indicates confidence. Refusal is concerning.

Head-to-Head: Compare Top Business Debt Firms

Pick any two firms to compare side-by-side across fees, services, and outcomes.

The Business Debt Settlement Timeline

What actually happens between the day you call Delancey Street and the day your UCC liens come off. No fluff.

Week 1

Free Consultation & Diagnosis

Full review of contracts, bank statements, UCC filings, and any COJ documents. Written settlement roadmap.

Weeks 2-4

Enrollment & Funder Notification

Power-of-attorney is filed. All future funder contact is routed through your negotiator. Daily ACH attacks stop.

Months 2-4

First Negotiations

Initial settlement offers sent to oldest / most aggressive funders first. Typical first-round offers: 30-45 cents on the dollar.

Months 4-9

Settlement Rollout

Settlements executed in writing, one funder at a time. Lump-sum payments come from your dedicated escrow or structured payment plans.

Months 9-18

Full Resolution

Final settlement letters collected. UCC-1 lien terminations filed. COJ vacatur motions completed where applicable.

True Cost of Business Debt Settlement

Four real-world scenarios showing what settlement actually costs — and what it saves — across different debt sizes.

$100,000 enrolled (industry average settlement)

Settlement Rate
45¢
Amount Settled
$45,000
Firm Fees (20%)
$20,000
Net Savings
$35,000
Total Paid to Creditors + Fees: $65,000
Est. Monthly Deposit: $2,700 / 24mo

$100,000 enrolled (Delancey Street average)

Settlement Rate
38¢
Amount Settled
$38,000
Firm Fees (20%)
$20,000
Net Savings
$42,000
Total Paid to Creditors + Fees: $58,000
Est. Monthly Deposit: $2,900 / 20mo

$250,000 enrolled (MCA-heavy case)

Settlement Rate
35¢
Amount Settled
$87,500
Firm Fees (18%)
$45,000
Net Savings
$117,500
Total Paid to Creditors + Fees: $132,500
Est. Monthly Deposit: $7,400 / 18mo

$500,000 enrolled (distressed multi-funder)

Settlement Rate
30¢
Amount Settled
$150,000
Firm Fees (15%)
$75,000
Net Savings
$275,000
Total Paid to Creditors + Fees: $225,000
Est. Monthly Deposit: $12,500 / 18mo

Fine Print That Matters

  • Monthly deposit figures are illustrative — actual deposit schedules flex with your business cash flow.
  • Firm fees are only charged on successfully settled debt. No settlement = no fee.
  • Forgiven debt may generate a 1099-C; insolvency exclusion (IRS Form 982) often eliminates tax liability.
  • UCC lien termination and COJ vacatur costs are included in Delancey Street fees, not billed separately.

Economic Snapshot

Source: Federal Reserve Economic Data (FRED). Indicators refresh daily.

Business Debt Relief Glossary

Key terms every small-business owner should understand before engaging a settlement firm.

A purchase of future receivables, not a loan. Repaid via daily or weekly ACH pulls calculated as a percentage of card sales. Factor rates of 1.20-1.50 are typical.

A contract clause authorizing the creditor to enter judgment against the borrower without a trial if the borrower defaults. NY restricted their use against out-of-state merchants in 2019.

A public filing that gives a lender priority security interest in business assets. Terminates automatically at 5 years unless renewed; can be forced off if filed improperly.

The flat multiplier on an MCA advance. A 1.30 factor rate on $100K means $130K is owed, regardless of how fast it's repaid.

A written instruction to your bank or MCA funder to stop automatic withdrawals. Legal under NACHA rules but can accelerate litigation.

Taking a second (or third) MCA before the first is repaid. Common contract breach that can trigger acceleration and COJ enforcement.

A contract provision requiring the funder to adjust daily pulls down when card sales drop. Often ignored by funders — and often the basis for reclassification-as-loan defense.

A lump-sum settlement offer below the outstanding balance, typically 30-60% of face value on stressed commercial debt.

Frequently Asked Questions

The average settlement percentage and dropout rate, combined. These reveal whether the firm delivers actual outcomes or just enrolls clients. A firm with 35% settlements and 85% retention is dramatically better than a firm with 45% settlements and 40% retention (which means most clients leave before benefit).

3 minimum. The comparison reveals pricing ranges, service variations, and communication quality. Free consultations take 30-60 minutes each — investment of 2-3 hours for potential savings of $10K-$50K+ on settlement outcomes.

Upfront fees (illegal under FTC rules), "guaranteed settlement" promises (impossible), refusal to provide fee schedule in writing, no verifiable attorney credentials claimed, BBB rating below B. Any of these is grounds to walk away.

Usually yes, within reason. A 2-3 point higher fee for a firm with better outcomes typically produces net savings. Compare apples-to-apples: total cost (fees + settled amount), not just fee rate.

Fee schedule (all-inclusive), scope of services (what's covered), timeline estimates, what happens if you get sued, cancellation terms, successor fees if firm fails. Refuse to sign anything without attorney review on larger engagements ($100K+).

Find Your Best Debt Relief Path

Answer three quick questions and we'll match your situation to the right strategy.

Question 1 of 3

What kind of business debt are you facing?

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Headlines sourced from government agencies and legal publications. Updated every 12 hours.

About the Author

TS

Todd Spodek

Managing Partner, Contributor at Zogby

Todd Spodek has spent 20+ years restructuring commercial debt, defending small businesses against MCA funders, and vacating confessions of judgment in New York courts. His team at Spodek Law Group + Delancey Street has resolved more than $400M in business debt. He writes for Zogby on MCA defense, UCC strategy, and how small businesses can survive cash-flow crises without filing bankruptcy.

Did You Know?

Cost of living varies dramatically: the same salary goes 30-50% further in states like Texas or Tennessee vs. California or New York.

The average 401(k) balance hit $118,600 in 2025, though the median is much lower at $35,286.

Roughly 40% of small businesses fail within the first 5 years, with cash flow problems being the #1 cause.

SBA loans offer the lowest rates for small businesses (typically 6-9%), but approval takes 30-90 days.

Red Flags in the Business Debt Relief Industry

The patterns of predatory operators that have burned small businesses out of millions. Walk away when you see any of these.

Upfront Fees Before Settling a Single Debt

Illegal under the FTC Telemarketing Sales Rule for telemarketed debt-relief services. If any firm asks for money before a settlement is in writing, walk away and report them.

"Guaranteed Settlement" Promises

No firm can guarantee a specific settlement amount. Creditors are under zero legal obligation to negotiate. Any "guaranteed 50% off" pitch is marketing, not a contract.

Pressure to Stop Paying Creditors Immediately

A legitimate firm explains tradeoffs: stopping payments speeds settlements but accelerates lawsuits and COJ filings. A scammer tells you to stop paying before they even see your contracts.

Refusal to Share Licensing or Bar Info

For MCA defense, you want an actual law firm (attorneys bound by the state bar), not a sales team with a call-center script. Ask for the bar number and verify it.

Recycled Testimonials Across Multiple Brand Names

Some lead-gen operators spin up 6-8 branded websites that all route to the same back-office settlement mill. Reverse-image-search the testimonials before signing.

What to do if you suspect a scam: File complaints with the FTC (reportfraud.ftc.gov), your state Attorney General, and the BBB. Document every communication. Predatory operators only shut down when enough victims speak up.

Estimate Your Savings

Use our free calculators to estimate your potential savings and find the best path to financial relief.

Try the Calculator

We evaluated every firm on this list by applying for consultation, reviewing their FTC compliance records, checking state licensing, pulling BBB and CFPB complaint data, and interviewing at least three current clients per firm. Rankings weight real settlement outcomes more heavily than marketing spend or advertised averages.

50+
Firms Evaluated
120+
Hours of Research
300+
Client Interviews

Real Settlement Outcomes

30%

We pulled settled-debt averages from each firm and cross-checked with independent client reports. Advertised averages that couldn't be verified got discounted.

MCA & Commercial Expertise

25%

Firms with in-house attorneys, MCA-defense specialists, or UCC-filing experience scored higher than general consumer-debt operations.

Fee Transparency & Structure

25%

We tested whether fee quotes matched actual invoices, flagged any upfront fees (FTC violation), and scored firms on clear all-in cost disclosure.

Client Experience & Retention

20%

Dropout rate, response time, hardship accommodations, and client-satisfaction scores pulled from BBB, Trustpilot, and direct interviews.

How We Tested

Important Business Debt Relief Disclaimers

  • Zogby is an independent comparison service. We receive advertising compensation from some firms listed on this page, but compensation never affects our rankings or research process.
  • Debt settlement, including business debt settlement, can negatively impact your credit. Creditors are not legally required to settle, and settled debt may be reported as a charge-off or settled-for-less-than-full-balance on your credit report.
  • Forgiven debt may be treated as taxable income by the IRS. Consult a qualified tax professional before enrolling in any settlement program.
  • Nothing on this page is legal or financial advice. Every business situation is different; consult a licensed attorney or CPA before making decisions that affect your business.
  • Past performance of debt-settlement firms does not guarantee future results. Program outcomes vary based on creditor policies, the client's ability to fund settlements, and the type of debt enrolled.

The information provided on this page is for general informational and educational purposes only. It is not intended as, and should not be construed as, legal, tax, or financial advice. Always consult with a qualified professional before making decisions about your business debt.

Editorial Independence

We make money from some companies on this page. That doesn't change our rankings -- the editorial team scores every product independently, and the business side has no say in what we recommend.

Last Updated
Fact-Checked
April 12, 2026