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Reviews and complaints · Debt relief

Delancey Street reviews and complaints: what verified owners actually say

Compiled by Jordan MercerPublished Updated Full company profile →

Local design demonstration. Staff identities, reviews, ratings, distributions and company claims are illustrative and unverified; not findings or endorsements. Delancey Street is not a law firm.

4.4★★★★

186 Zogby-verified owner reviews · 4.9 on Google (larger, unverified-by-Zogby base)

5★62%
4★21%
3★9%
2★5%
1★3%

Most common praise

The debits stopped fast. Cited in 61% of five-star reviews; most reported two to three weeks.

Plain talk on the first call. “They told me what they could not do” appears, in some form, in dozens of reviews.

No surprise fees. Performance-based fee matched what was quoted at enrollment.

Most common complaints

Declined cases. The largest complaint category: owners with non-MCA debt or single small advances turned away (14 reviews).

Litigation handoff. When a case went to court, working through engaged counsel added a step some owners found slow (6 reviews).

Wanted a guaranteed number. The firm would not promise a settlement percentage up front. We count that in its favor; three reviewers did not.

Verified reviews

Verified · settlement letter

“Three advances down to about half. Daily debits stopped in week two. Monthly fee is real, ask for it in writing.”

Priya S. · Salon group, Queens · Aug 2026

Verified · settlement letter

“A funder had filed the COJ before I called. They brought in a New York attorney, got the judgment vacated for defective service, then settled the position at 48%. I paid legal nothing out of pocket.”

Owner · Construction, New Jersey · Jul 2026

Verified · funding agreement

“They told me on the first call what they could not do. That is why I trusted what they said they could. Settlement took five months, longer than I hoped, but the numbers matched the plan.”

Marcus T. · Trucking, Dallas · Jun 2026

Verified · correspondence

“Turned me away because my debt was an SBA default, not advances. I get that it is their specialty but it cost me two weeks.”

Owner · Bakery, Sacramento · May 2026

Response from Delancey Street: We only take merchant cash advance cases, and we say so up front so owners do not lose time. We referred this owner to counsel the same week and have since added the scope note to our first-call checklist.

Verified · settlement letter

“Result was good, communication in month three went quiet for about ten days during negotiation. Ended at 55% across two positions.”

Owner · Auto repair, Chicago · Apr 2026

Worked with Delancey Street? Submit a verified review, positive or negative. How verification works.

Rating distribution and themes reflect Zogby-verified reviews as of September 2026.

Disclosure

Zogby and Delancey Street share common ownership. Delancey Street is scored under the same published methodology as every other company; we disclose the relationship so you can weigh it. Zogby may earn a fee when you contact a listed company, it never changes a score. Company claims require verification before launch. Not legal or financial advice.