Posts Tagged ‘global’
Prague IV
Posted by: Leann in The Global Odyssey on September 22nd, 2009
By John Zogby
First Globals™ are fascinating to me – and actually all audiences I have spoken to. I see heads nodding in affirmation when I describe this group because it captures their children, grandchildren, or themselves. In Prague, our discussion was very practical. The chair of Forum 2000 was the main organizer of our event – an American named Pepper de Callier. Pepper co-owns a major global head-hunting firm based in Prague and writes a column on trends in employment. Pepper was particularly struck by the mobility of First Globals™. Just what does the urge to travel around the world, to seek and actually experience new places and cultures, and to consider one’s self a “citizen of the planet Earth” mean for the future of work, workers, and employers?
First of all, the definition of work will change. Today’s 20-somethings will have had four “jobs” by age 30 and 10 jobs by age 40. Back in my day, that was considered unstable. Today it is a fact of life. Company loyalty certainly isn’t what it used to be and steady employment will actually be a series of projects – independently contracted, for a set duration of time. And the work can (and most assuredly will) be done anywhere. I hear a lot about “working from home”, but where is home? Today it may be in a parents’ home, tomorrow in Bangalore, and the day after in Panama City. Companies like IBM are both leading the charge, and following the trend with their “globally integrated enterprise”, multiple nerve centers and a mobile work force.
Secondly, what about job retention? That also will be redefined. To be sure, personal services employees (eg. restaurant servers, physical therapists, teachers) will be stationery, though they too may look elsewhere for better deals), but today’s 20-somethings employed in a global workforce will be constantly on the move. Employers will need to be sure that they can keep these Globals for the duration of a project and hope that the experience is positive enough for them to carry good will and positive references about their projects and workplace with them – for the next wave of new hires. It may look bleak for Globals at the moment, but in the growth economy that emerges they will be in the driver’s seat.
Finally many rules will need to be re-written. A new generation brings to the workplace a new set of circumstances. For example, a new look at privacy and openness. As I write in my book, The Way We’ll Be:
As to what such a high level of openness portends for society at large, I think I had a glimpse of that future in a chance encounter my wife and I had with a twenty-year-old waitress in Utica during the summer of 2007. In the course of a conversation about YouTube and public access, I asked our waitress about her own limits on what she would reveal.
“My boobs,” she answered, not terribly demurely, “but only on Halloween, and only for my friends.” “Well,” I said, “I’m your friend today, but tomorrow I might not be. Can you stop me from sharing your, um, breasts with the rest of the world, or with the company you’re hoping will hire you?”
“No,” she said, after some serious thought, “but so many of us do this in one form or another that employers are just going to have to adjust or they won’t have anyone left to hire.”
And thus, I remember thinking as she wandered off to the next table, what’s bad for beauty queens and teenage ingénues today becomes business as usual the day after tomorrow.
What do you think?
Prague Part III
Posted by: Leann in The Global Odyssey on September 18th, 2009
By John Zogby
Continuing my journey in Prague, I had a salon with members of the Young Presidents’ Organization chapter and senior leadership of Vaclav Havel’s Forum 2000 – a group of 25. The questions, as always, were varied. They wanted to know about President Obama’s recent visit to Prague, prospects for peace in the Middle East, and how long I thought this Great Recession might last. But we spent a lot of time again on the First Globals™.
One strand of our discussion related to the future of family. If mobility is the force behind First Globals™, what will bring stability to their lives? Will there be rules that tie them down? Will they regard parents as useful once they are exposed to more and more new technologies, new places, and new peoples that their parents have never experienced? Will there even be family meals? These questions were especially asked by younger parents. And I like being put on the spot in these kinds of situations: I need to be spontaneous, need to see the polling data flash before me, and need to provide answers to very complex concerns. I also like emphasizing the role I have spent for most of my adult life: an historian.
New changes in economies have always necessitated super-structural adjustments. Priests didn’t have to pray all day and night for the good hunt if the tribe had turned to agricultural and trade to sustain themselves. The role of women changed with the onset of agricultural economies. Feudal hierarchies no longer were relevant in dynamic economies based on investment, trade, large production, and the exchange of money. Children were needed to work in the fields to help seed and harvest for survival – but who was going to watch the kids when parents had to go into factories owned by someone else?
So adjustments have always had to be made with new economies. Back in the early 1990s I was asked to teach two courses in media and communications and I remember being a near-ranting Luddite about new communications technologies. The proliferation of the “personal computer” would atomize us humans, separating and isolating us from each other. I was greatly aided in my rants by Neil Postman’s Amusing Ourselves to Death – a still important jeremiad against new media. But I was so wrong. I underestimated my species’ need and capacity to build new communities, to seek out virtual relationships that were professional, fun, and even amorous. Like Richard Sennett’s The Fall of Public Man, a wonderful work of sociology that decries the loss of the public square and the village green, I guess I forgot back then that men and women will always need sociability and conviviality. And we have found it.
Just like the family. It is evolving. Those who want to keep the nuclear family intact play a useful role, but forget that the nuclear-size family is only a recent phenomenon. If change is so bad then should we bring back the tribe and tribal warfare? Do we really want all of our aunts and uncles and their offspring living happily under one extended family roof? The family is evolving and where it stops I just don’t know – but even then the new form will only be for a short while.
Trip to Prague, Part II
Posted by: Leann in The Global Odyssey on September 15th, 2009
By John Zogby
There were lots of questions and discussion from the next two groups in Prague about First Globals™. I was ably assisted by my son, Jeremy, who moderated both discussions. The first group was a chapter of Generation Next, about 20 or so First Globals™ themselves. They were university graduate and undergraduate students along with young professionals. They were Czech, Indian, Pakistani, Arab, and British.
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They were curious about their American counterparts. What made me so hopeful that American First Globals™ would eschew American nationalism and militarism? What if the U.S. were attacked again? Wouldn’t they turn inward and provincial? I’m happy to get questions like this because I can use real data to speculate on the trends and the future. To be sure, while not global in their outlook, the 20-somethings of the insular and isolationist 1930s U.S. changed from being typical to becoming the super-patriotic Greatest Generation of World War II — the change occurred with Pearl Harbor. But today’s young men and women did witness the attacks of September 11, 2001 and reacted in far different way. In fact, they turned even more outward. They have taken advantage of newer technologies and enter networks with friends and acquaintances without borders. They are curious about different cultures. They are the only American age cohort that does not believe that American culture is inherently superior to the cultures of Africa, Latin America, Asia, and the Middle East. They are the most likely to want to learn about Muslims.
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This is a global sensibility they will carry with them into their thirties and forties. Obviously no can predict what would happen in the face of another terrorist attack, but the values, experiences, and sensitivities of this group suggest plenty of reasons to be hopeful that the U.S. will not enter a new insular or militarist phase.
Zogby’s First Global Interns
Posted by: Leann in First Globals on September 11th, 2009
Every summer Zogby International hosts talented undergraduate and graduate student interns for an eight-week period. These students bring fresh ideas, and enthusiasm, and we have always been proud to host them here. Continuing in the tradition of Zogby’s summer interns, this summer we hosted a clever and ambitious group. We have in the past had students who are from across the country and from around the world, and this year was no exception. It is fitting then that we asked them to study trends among the First Global™ generation.
We’re proud of the work our summer interns accomplished this year and impressed by the findings in the data they analyzed. Here at Zogby International we have more than 25 years of research stored, and they had a field day choosing a topic and digging for data.
It is fitting as we launch Zogby’s Global Village, a tribute to Zogby’s involvement in our own backyard and across the globe, that we would want to showcase our interns’ work and share their talents with you.
Zogby’s First Globals and The Environment
Posted by: Leann in First Globals on September 11th, 2009
Javier Jaramillo is a junior at the University of Rochester majoring in Financial Economics and Mathematics.
To view Javier’s work, First Globals™ and the Environment, click here
25 Years of Polling
Posted by: Leann in The Global Odyssey on September 11th, 2009
By John Zogby
Today marks my 25th anniversary of owning a polling company. The following are all true stories. I actually did get calls in the early days when some customers heard I was a “pollster” and wondered if I would do their chairs and sofas. I actually did run for Mayor of Utica in 1981, worked with my community college students on polling my own race, and knew exactly how much I would lose by before anyone else. Obviously, I would rather be right than president. And there actually were a few “associates” when John Zogby Associates was born.
I have been very lucky – but luck happens to those who work very hard. Very hard! And plan, too. In the early days, we did fundraising for politicians and charities, retail advertising, and public relations to help feed us in between the polls and market studies. And beginning in November 1987, when only five of us were present, we established our annual Strategic Planning meeting where we established goals, then proceeded to meet quarterly to score our success or failure in meeting those goals. These meetings produced some momentous decisions. In early 1988, following one meeting, I trekked up to Watertown, NY, to check out the huge Fort Drum expansion that was drawing tens of thousands of new people into that economically depressed area. We launched the North Country Tracking Service which did quarterly household surveys to determine the values, behaviors, needs, and attitudes of these newcomers (vs. longer-term residents). This project became a cottage industry for us until the 1990 Census came out in 1992. It also broadened our name recognition which led to referrals to small cities, counties, and townships throughout the Northeast – and a growing body of more lucrative polling work.
By November 1991, we were ready to tackle New York statewide political polling. I funded the first of what would be eight quarterly polls designed to tackle New York’s presidential and state elections. Our first poll in early December 1991 showed then-Governor Mario Cuomo down by 6 points in his home state in a presidential match against then-President George H.W. Bush. The fact that the poll was released the day before Cuomo decided to stiff a campaign plane waiting for him on the tarmac at the Albany Airport and not fly in to New Hampshire to file for the presidential primary caused quite a stir. It was the top story on CNN’s Inside Politics that day. We polled through the 1992 cycle and became well-known in New York (and in key circles politically nationwide).
In 1994, the Zogby Poll was the only one to suggest early on that an unknown state senator named George Pataki could defeat Mario Cuomo. By September of that year, we got a contract to poll for the New York Post and Fox 5 in New York City. We completed daily tracking and many television appearances in this high-profile election and had the most accurate poll that year. We continued with the Post and Fox 5 until 2001. Meanwhile, our stellar track record for these media giants in the 1996 presidential primaries brought us an even greater opportunity. We nailed the New Hampshire primary and our performance in the Arizona Republican primary was accurate to the tenth of a percent. This was enough to bring our name to the attention of the Americas Executive Vice-President of Reuters, the global news behemoth. Our daily tracking of the 1996 presidential election was by far the most accurate and our worldwide brand was up and running. Lost in all the presidential hoopla was the fact that we were the only polling firm to correctly get the margin of victory of Senator Robert Torricelli in New Jersey.
By the time 35 Zogby International employees and advisors gathered for our annual meeting in November, posters were all over the conference room touting “Gallup, Harris, Zogby”. That was our goal and we were well on our way.
In 1997, we correctly polled the Virginia and New Jersey gubernatorial races – again the only correct poll in New Jersey. In 1998, we distinguished ourselves in Missouri and came closer to the margin of any poll in Illinois – this time polling for the St. Louis Post Dispatch.
In 2000, we (along with CBS News) were the only polls following the popular vote victory of Vice-President Al Gore over Governor George W. Bush. At the same time, we blew the New York Senate race, missing Hillary Rodham Clinton’s victory over Rick Lazio. No conspiracy, my friends, we blew it. But we got every other state right on the mark.
Since that time, our track record has been near-perfect. In 2002, 16 of 20 Senate races were correct. In 2004, my polling had George W. Bush beating John Kerry 49.8% to 48.4%. Bush won 50.8% to 48.4%. I did indeed “predict” a Kerry victory based on historical analysis and some pretty terrible network exit polling. But I have vowed to stick to what I do best – poll, not predict.
In 2006, 18 of 19 states nailed. And in 2008, we had Barack Obama leading by 10.4 points. He won by 7.3 points. Can’t be perfect all the time. But we were credited with being the most accurate of all pollsters in 8 of the 9 states we polled. This following 19 of 24 primaries that were correct.
Zogby International is now the second-best known name in polling in the U.S. This follows a lot of planning and very hard work. And it has been done with a gifted staff of tireless, smart professionals. And we still meet every November to look ahead to bigger and better things.
Zogby Goes Back to School
Posted by: Leann in Picture Gallery on September 9th, 2009
This past May, John Zogby received a Doctorate of Humane Letters from The College of Saint Rose and also had the honor of addressing the 2009 St. Rose graduates. John spoke along with another notable guest…

(Can you spot Jimmy Fallon??)
Zogby has a long history of researching First Globals™ and the address was not only insightful but also inspirational to the graduates.
Following is The College of Saint Rose 2009 commencement speech by John Zogby
Today is a very big moment in your lives and a great opportunity to share with you the things I have learned about studying 20-somethings for a long time now. And I want to assure you that I know 20-somethings. Kathy and I have raised three fine young men. And, even more importantly, I am the original Jay-Z – any that follow me are just imposters.
So let me tell you something about who you are and the world you have already begun to create. You are America’s First Global Citizens.
- 56% of you have passports and have traveled abroad. Even more of you have plans to travel abroad in the next five years.
- 23% of you expect – not hope or wish, but expect – to live and work in a foreign capital at some point in your lives.
- You are as likely to call yourself a “citizen of the planet Earth” as you are to say you are an “American citizen.”
- You are the most likely of any age cohort to support multi-lateralism in foreign policy, see the United Nations as a positive force in the world, support US entry into the World Court and support the US ratification of the international protocols placing limits on carbon emissions.
- You are the most likely of any group to believe that immigration is a great thing for America.
- You are the least likely to believe that American culture is inherently superior to the cultures of Africa, Asia, and the Middle East.
- You are the most culturally diverse of any age cohort in the friends you have, among your fellow students, and where you live and work.
We have asked this question among college students and 20-somethings for over a decade: What will American look like 20 years from now. Your number one response, TWO and a HALF YEARS ago was offered without any prompting: Barack Obama.
And we have also asked your peers over the same period: “Who are your friends?” The response we used to receive was typically fellow students you met with between classes, those with whom you socialized on weekends, people with whom you worked. Typical responses today? “I have a friend in Thailand,” “I have someone “in my network who is in Sao Paolo.”
Anne-Marie Slaughter, former dean of the Woodrow Wilson School at Princeton and now Assistant Sec of State, has written: “We live in a networked world… Business is networked – every CEO advice manual published in the past decade has focused on the shift from the vertical world of hierarchy to the horizontal world of networks. Media are networked – online blogs and other forms of participatory media depend on contributions from readers to create a vast, networked conversation. Society is networked-the world of MySpace is creating a global world of ‘OurSpace’, linking hundreds of millions of individuals across continents. Even religion is networked – as Pastor Rick Warren has argued, ‘The only thing big enough to solve the problems of spiritual emptiness, selfish leadership, poverty, disease, and ignorance is the network of millions of churches all around the world.’ In this world, the measure of power is connectedness.” (Foreign Affairs, Jan-Feb 2009)
And you are connected. Among your contributions already: you elected the 44th president of the United States. You gave him a margin of 66%-29% over his opponent and you voted in record amounts in the primaries and in November 2008. And despite all the chatter about whether Barack Obama is a “Baby Boomer” because he was born in 1961 or a member of “Generation X”, The truth is President Obama is our first First Global President – he looks like you. He has lived on several continents. And he shares your passion to avoid hyper-partisan solutions.
Lest it appear that I am describing to your parents a new generation liberals. Not so. When I ask about a number of social issues, First Globals tell me they want to know the situation before they make a judgment. You are not ruled by ideology.
You are the first age cohort to grow up in a world that seriously discusses the eradication of global hunger and poverty.
And you are the first to pose the challenge: how do we go to war against people who wear the same fashion and listen to the same music?
How exciting it all is – the world you have inherited and the one you have begun to re-make. How exciting to think that you join this incredible future armed with your degree on Monday morning.
Wow! How exciting. To you, the graduates, to card-carrying members of the First Global Citizen generation. I am so proud of what you have already done – and I can’t wait to see how much more you will do.
Thank you again for this honor.
John receiving his Doctorate…

…and support from his son, Jonathan and wife, Kathy

Zogby International Loves the Saranac Brewery
Posted by: Leann in Picture Gallery on August 29th, 2009
We always get the same question here at Zogby International: Why Utica, NY? Utica is John Zogby’s (our President and CEO) hometown, the rent is reasonable and the workforce is outstanding. It takes us only ten minutes to get to work and we get a full taste of all four seasons. We’re nestled at the bottom of a stunning mountain range and a short distance to any number of major cities. In this day and age, connected by video and satellite, one could work anywhere, and, well, Utica is…anywhere. Utica is great! However, if you want to know the real reason we all stay in Utica, NY, you have to take a short drive down Varick Street.

OK, we really stay in Utica for the beer. Utica, NY is the hometown of the boutique-style Saranac Brewery, which happens to brew some of the world’s best beer. And yes, that’s John Zogby enjoying a beer with Nick Matt, President of the Saranac Brewery. Earlier this summer Zogby International had the wonderful opportunity to host an event with the Saranac Brewery, all under the guise of sharing the ideas in The Way We’ll Be with local business leaders. In all seriousness, it was a great event at which our Utica-area business leaders got together and talked about the next generation (First Globals™) of consumers and who was keeping up-to-date with their clients via facebook. The facebook award goes to SUNY IT, whose president has made great strides on the site! (SUNY IT President Bjong Wolf Yeigh second from the left)

We love being part of the global community but we also love spending time in our hometown. Here are a few shots of the Zogby folks enjoying the event!

Former Zogby Project Manager Kim Wyborski, Mrs. Zogby, Sandy Nelson and her husband Shane Nelson, Government Services Executive

Sharon Jachim, Executive VP of Strategic Solutions along with Fritz Wenzel, Communications Consultant and Zogby friend University of Rochester Professor, and author, Curt Smith


John Zogby signing a copy of his book, The Way We’ll Be
San Francisco – Part I
Posted by: Leann in The Global Odyssey on August 29th, 2009
By John Zogby
When I met with more than 300 members of the Pacific Coast Builders Conference in San Francisco they had as much to say as I did. One gentleman challenged my “overall premise” that the American Dream was evolving away from its more traditional materialist definition to something more spiritual – a quest for a genuine life, something larger than where we work, what we own, and how much we make. His thought was that this nation is defined by its freedoms, by the quest to get away from tyranny in all of its forms – thus the American Dream was already spiritual and not one dimensional as he felt I portrayed it.
I think I shocked him when I agreed with him. To be sure, the Dream has been about liberty, independence, a break from the old feudal world and its prohibitive categories. But the concept of America has also had much to do with opportunity – the pursuit of happiness – and that is much of what defined our mystique from the pre-settler explorers who reported about the continent’s bountiful resources. Jefferson, Franklin, Madison, and Tom Paine portrayed a future empire based on both freedom and opportunity. And the immigrants of the 19th and early 20th centuries wrote their famed “America letters” to family at home – which were read aloud to villagers who gathered en masse—about streets paved with gold and how a poor man could grow up to be president. We have been, in the words of the great historian David M. Potter, a “people of plenty” and in so many ways that is what has defined us and what settled our frontiers. It is also the story of American mobility and the post-World War II expansion.
In my book I tell a parable first told to me by a terrific graduate history professor at the Maxwell School of Syracuse University. In short form, it is about two men staring at Walden Pond on a cold day in February 1843. One man, Walden’s most famous (and to the best information we have, the ONLY) resident saw the freezing water for its natural beauty and the inner peace man achieved from being one with the elements. The essence of America was the opportunity to renew our spirit without being fettered by burdensome systems. The other man was Frederick Tudor, a prominent manufacturer of ice, who saw a different value in the pristine water – and again the opportunity to pursue his dream unfettered. Both dreams make this country.
For a variety of reasons, which I address in both my book and my speeches, the Thoreau version of Dream is on the upswing. First, more than one in four Americans work at a job that pays less than a previous job. This has been developing for the past two decades and it has necessitated a refocusing of priorities. Second, there are nine to 10 million Americans who have done very well financially but who want to end the chase. There is an active and engaged “simplification” movement in this country and, while not all of this group are card-carrying members of this movement, their behavior is consistent with it as they conclude that they mainly have enough (or too much!), are giving up to one third of their stuff away, and are downsizing their lives and material expectations. Third, there are Baby Boomers – I call us “Woodstockers,” steeped in self-indulgence – who are so badly in need of a second act (since we reached the highpoint of our lives when we changed the world at 19). Our redemption will come from “encore living,” as we realize that about one million of us will probably reach the age of 100 and many of us have 25 to 30 years of healthy living ahead of us. Our predecessors, The Private Generation, are redefining retirement by teaching, mentoring, coaching, traveling, learning, and living a full and spiritually rewarding later life. Imagine this trend continuing when millions of Woodstockers are unleashed on the world doing “vol-work” – to use the great term coined by historian Robert Fogel.
Finally, we Americans are ready for more sacrifices. This is so much what our history is about – including the last three decades. While the bigger story was about gas guzzling cars and waste, my polling shows how much we now have absorbed energy-saving into our regular habits, how we have incorporated non-littering, non-smoking, and recycling into our daily lives. And our kids have learned well from us. They are ready to be good global citizens.
So the American Dream has indeed changed … and will continue to develop in this direction.
San Francisco – Part II
Posted by: Leann in The Global Odyssey on August 29th, 2009
By John Zogby
Pacific Coast Builders Conference members are engaged in the building of single and multi-family dwellings, so they were very concerned about the future of their market. Building is slow, credit is slower, and California and Arizona, their two largest states, are in a huge slump. Talk about simplification and of downsizing our lives can be troubling unless adjustments are made. But they zeroed in on questions about First Globals — the youngest demographic I deal with in my research. I told them about this group’s passion for mobility, for travel, for not wanting to be tied down to a single place or roots. Needless to say, this portrayal raised some queries. Won’t they settle down in 30s and 40s like every other age cohort? Won’t they marry, buy homes, plant roots, and raise families like everyone else? What is the future of housing? Of economic development? Of the family?
Great questions, especially poignant in the middle of the terrible housing slump we are in. First Globals will love, marry, and raise kids. But it may be quite different. My friend Richard Florida suggests that we need to encourage mobility, foster the clustering of young creatives in central cities where they can share ideas, be energized by each other, and grow businesses and lives together in the exchange of free ideas. Florida even suggests in a wonderful piece in Atlantic magazine that government policy should not encourage home ownership but rather new forms of housing policy that promote mobility. I think he is right, not simply because it makes sense and is innovative, but also because this responds to the very culture that First Globals define for themselves. Tomorrow’s 30-year-old will have already had four jobs; the First Global at 40 will have had 10 jobs. Jobs will not be long term. There will be projects, then transitions to new places and new contracts, and so on. They will be on the move. They will love and marry, but more and more relationships will be long distance, virtual, and intense. Kids will be on the road and “home schooled”. These are the lives of our Globals.
Will they buy homes? Probably short-term leases with options to buy. Sound familiar? That is how many obtain cars — the ultimate definition of mobility in our society. Speaking of cars, housing swaps will take place as First Globals will enter into arrangements within their networks to trade and share homes to foster easier transitions. (Watch the flex-car really take off in the next few years).
So “yes” to housing, love, marriage, kids, etc. but it will be just very different. Personally, I think it is exciting — especially if I get to see my grandchildren (when I get them).